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Frequently asked questions (FAQs)
Our Medicare information packet includes a variety of detailed plan information based on where you live, including:
- A Summary of Benefits, including copay, deductible and monthly premium amounts
- An overview of featured benefits, such as dental and vision
- Information about Part D prescription drug coverage
- Information about how to enroll
- And much more
We’re proud to offer an easy-to-understand Medicare 101 guide, where you can learn more about Medicare basics, eligibility, how to enroll, tips for comparing and choosing a plan, and more.
If you have questions about Medicare or need more information, call
Our hours of operation for taking calls
You can call us for help at
From Oct. 1 through March 31, we take calls 8 a.m. to 8 p.m. CT, seven days a week. From April 1 through Sept. 30, we take calls 8 a.m. to 8 p.m. CT, Monday – Friday.
Legal information
Last updated December 2022
Every year, Medicare evaluates plans based on a 5-star rating system.
H3416_002805 Accepted