Contact us
We’re here to help

Have questions, need more information or just need to get in touch with us? Our teams are here to answer your call.

For questions about employer-provided health insurance plans, pick from one of these teams:

  • Member Services866-843-3461. If you’re already a member, our team can help answer your questions and find the information and resources you need.
  • Group sales 833-256-7040.If you’re an organization or broker looking for a new plan, our team can answer your questions and work with you to find the right solution.
  • Membership accounting888-880-9114.If you’re an existing group plan client and have questions about billing or enrollment, our membership accounting team can help.
  • Broker VIP800-828-1159.The Broker VIP line helps brokers get fast answers about eligibility, claims, benefits administration, plan details and much more.

If you need help with our Medicare plans, choose from one of our dedicated teams:

We’re available:

  • From Oct. 1 through March 31: 8 a.m. to 8 p.m. CT, seven days a week
  • From April 1 through Sept. 30: 8 a.m. to 8 p.m. CT, Monday – Friday

Brokers can also reach our Broker VIP line at 800-828-1159.The Broker VIP line helps brokers get fast answers about eligibility, claims, benefits administration, plan details and much more.

Website help at your fingertips – choose from one of the following:

Send us a Medicare message

If it’s easier for you, you can write us a message with your Medicare questions or needs. We’ll get back to you within one to two business days.