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Your Annual Notice of Changes (ANOC) describes changes to your plan’s coverage, costs or service area. These changes are effective starting in January.

Your Evidence of Coverage (EOC) explains what the plan covers, how much you pay and more. Your Evidence of Coverage also includes:

To see all out-of-network coverage rules, please see Chapter 3 of your EOC.

When you enroll in a plan, you expect the best. And that’s what we’re committed to providing you. If you want us to review your request for coverage, or if you have concerns about the quality or timeliness of your care, we want to know.

If you make a complaint, we’ll be fair in how we handle it. You won’t be disenrolled in your plan or penalized in any way.

Did you know using a doctor in your network can save you money? Search the directory to find a doctor or clinic that’s in your network. Call 888-360-0544, TTY 711 if you’d like to have a directory mailed to you.

You can also view the provider directory.

Get more info on the Medicare complaint form and the Medicare Ombudsman Center.

The drug list for HealthPartners UnityPoint Health is a comprehensive drug list. A comprehensive drug list is the entire list of drugs covered by a Part D plan. A team of pharmacists and doctors selects these drugs. Our experts review information on new medicines and compare it to the medicines that are already on the list. The goal? To make sure our drug list has the safest and most effective medicines.

You can also take a look at the Extra Help program.

Want help understanding your medicine? There’s no cost to have a pharmacist review your medicine.

Other Medicare plan information

Get more details on:

Get in touch

Sometimes it’s easiest to talk to an expert. You can get in touch with our sales team by calling:

Or, you can email our sales team.

 

Already a member? Connect with Member Services by calling:

From October 1 through February 14, we take calls from 8 a.m. to 8 p.m., CT, seven days a week. You’ll speak with a representative. From February 15 to September 30, call us 8 a.m. to 8 p.m., CT, Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we’ll get back to you within one business day.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and/or provider network may change at any time. You will receive notice when necessary.

HealthPartners UnityPoint Health is a PPO plan with a Medicare contract. Enrollment in HealthPartners UnityPoint Health depends on contract renewal.

Last updated October 2017
H3416_105827 Approved 
 

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