Contact us
Questions about your health care or insurance?
We’re here to help with everything from choosing the right Medicare plan to answering questions about your plan. If you’d like a formulary (drug list), Evidence of Coverage, provider directory or pharmacy directory mailed to you, get in touch with Member Services. You can find their contact info below.
Member Services
Medicare
- 888-360-0544
- TTY: 711
- Telephonic enrollment: 888-347-7199
P.O. Box 9463
Mail Stop 21103R
Minneapolis, MN 55440-9463
Hours
Oct. 1 to March 31, 8 a.m. to 8 p.m. CT, seven days a week
April 1 to Sept. 30, 8 a.m. to 8 p.m. CT, Monday through Friday
Website support
Phone number
Hours
- Monday to Friday, 8 a.m. to 5 p.m.
Forgot username or password?
Sales
Hours
Oct. 1 to March 31, 8 a.m. to 8 p.m. CT, seven days a week
April 1 to Sept. 30, 8 a.m. to 8 p.m. CT, Monday through Friday
From Oct. 1 through March 31, we take calls from 8 a.m. to 8 p.m. CT, seven days a week. You’ll speak with a representative. From April 1 to Sept. 30, call us 8 a.m. to 8 p.m. CT, Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we’ll get back to you within one business day.
This information is not a complete description of benefits. Call Medicare Sales for more information.
HealthPartners UnityPoint Health is a PPO plan with a Medicare contract. Enrollment in HealthPartners UnityPoint Health depends on contract renewal.
Last updated October 2018
H3416_113726 Accepted