Contact us
Questions about your Medicare health care or insurance?
Our Medicare experts are here to help you with everything from choosing the right Medicare plan to providing information about plan benefits.
Sales
If you’re looking for a new plan and need expert advice, our Medicare Sales team can answer your questions and help you find the plan that fits your lifestyle. We can guide you through each step of the enrollment process, too. You can also work with a local insurance broker in Iowa or Illinois.
Medicare
- 888-360-0796
- TTY: 711
- Telephonic enrollment: 888-347-7199
- Email us
8170 33rd Ave. S.
P.O. Box 1309
Minneapolis, MN 55440-1309
Hours
Oct. 1 – March 31: 8 a.m. to 8 p.m. CT, seven days a week.
April 1 – Sept. 30: 8 a.m. to 8 p.m. CT, Monday through Friday.
Member Services
If you’re already a member, our Member Services team can help you find plan resources and get answers to questions. We can provide you with a paper copy of your plan’s current drug list, Evidence of Coverage, provider and pharmacy directories, and much more.
Hours
Oct. 1 – March 31: 8 a.m. to 8 p.m. CT, seven days a week.
April 1 – Sept. 30: 8 a.m. to 8 p.m. CT, Monday through Friday.
Website support
Phone number
Hours
- 8 a.m. to 5 p.m. CT, Monday to Friday.
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Legal information
Last updated October 2021
H3416_001602 Accepted