We’re here to help
Have questions, need information or just want to get in touch with us? Our teams are here to answer your call.
Call Member Services at the phone number on the back of your ID card. This ensures you’re connected to someone who specializes in your plan right away.
If you don’t have your card, you can get answers by reaching out to our Member Services team at
HealthPartners can also help with general health questions, treatment advice, answers for new moms and moms-to-be, medication therapy management (MTM) and more. See all of the
Website help is at your fingertips. Just choose from one of the following:
- Members – If you’re having trouble signing in, you can
retrieve your username orretrieve your password . Need help with something else? Call us at877-726-0203 . - Employers – Call the employer web support team at
888-449-9598 orcontact us online . - Brokers – Call
800-298-4235 and ask for broker administration. You can alsocontact us online .
- Membership accounting –
888-880-9114 . If you’re an existing group plan client and have questions about billing or enrollment, our membership accounting team can help. - Broker VIP –
800-828-1159 . The Broker VIP line helps brokers get fast answers about eligibility, claims, benefits administration, plan details and much more.